
Designers use mood boards all the time. Why don't customer insight strategists? We used to do brand video's all the time for clients when I was at MacLaren for new businesses pitches and they always managed to capture the magic that static brand strategy documents can't. Peter thinks maybe it's a new type of mood board - as we do with planning documents - maybe a cultural mood board instead of brand? Hum...I think he's on to something...
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