Saturday, 17 September 2011

Social Opinion Vs. Public Opinion

With a Provincial election coming up, lots of people are watching social streams in order to gauge public opinion on a wide variety of subjects.  But similarly to Toronto's last municipal election, what the social opinion in our various networks happens to be and what the reality of how the majority of voters may act, may not in fact, be the same thing.

It's an important to remember as we collectively utilized social data and user comments to drive everything from product development to marketing approaches, that it is only a mere 10% to 15% that like to comment within the social sphere and that they do not necessarily represent the other 90%.

Social opinion does not automagically equal public opinion - and assuming that it is, may end up being a mistake.  

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