Saturday 1 December 2007

Social Activism 101 - Web 2.0 Style

It's ironic that a lot of the people who tout the principles of Web 2.0 have a tendency to forget one of the basic tenants...The power shift from companies to community.

Back in the day, my friend Jay, an campaigner at Greenpeace, took the power that the Web gave to the people and applied that to social activism. Thus in 1996, Fax the Feds was born. Thanks to our friends at Google, I even found a reference to it:

"Fax the Feds!. ...Fax your Federal MP Web Page Services. Keep your MP accountable! This is a FREE service to send your MP a fax message about any issue of concern. Within minutes, your message will appear as a printed fax in the MP's Ottawa office using a sophisticated web page engine."

Well, it seems as if our sophisticated web page engine has gotten even bigger and more powerful, thanks to the ever expanding edges of Web 2.0.

For some reason it heartens me that while some people think the Facebook concerns are an over-reaction, that in the end, it's the law of the network that prevails.

This isn't the first time (Sony root kit anyone?) and it won't be the last, but it's a great lesson to all those companies and organizations out there.....

Customers are more in control and connected than ever before and in the end it will be them that have the last word - social activism 101, Web 2.0 style.

So ignore, ignore, ignore – but remember if you choose to do so, you do so at your own peril.


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