Monday, 15 September 2008

The 12 Year Old Does Insights Research

I am a huge believe in customer insights research but the truth is that not all clients you work with feel the same way or have the budgets to pay for third party research. But that being said there is ALWAYS a way. In the past, planners and the consumer insight obsessed have spent hours scouring the Internet for free white papers, press releases, viewing ratings sites, reading consumer forums and comments etc.

Just the other day, a new source popped it's way into my life brought to me by my 12 year old daughter Cee. I was helping out my brother with a new company he is starting that will be manufacturing authentic high quality horse hide leather jackets. At some point we started to bring her into the conversation and asked her what leather jackets meant to her. She gave some impressions (it's for tough people etc.) and then got bored with us (big surprise there) and skipped off into the computer room. After about twenty minutes she came back and said,

"By the way, I posted your question on Gaia and got over 25 answers already"

Ok so were the answers all that helpful in this particular case? Well probably not but truth be told the Gaia audience is not really the high end vintange leather jacket market. But what I did find interesting (other than the fact that all kids seem to be born marketers) is a new way to use social networks to potentially garner consumer insights and research in the future.

How about you? What are your favorite free consumer insight research sources?

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